Did You Receive A Letter From Your HOA?

Oh no! It happens to the best of us. Don’t worry though, simply follow the directions in the letter and you’re good to go. Receiving a letter can be frustrating, but do not take this as an opportunity to get upset with the HOA, they are merely doing their contractual duties given to them within the governing documents. Though you may disagree, the courts will always side with what is written in those documents over an opinion of what the rules “should be”.

What Does My Letter Mean?

Courtesy Letter

This letter is a gentle reminder that something on your property could become a potential violation in the near future. It gives you time to fix the issue without having to worry about a lengthy court process. If you receive this type of letter and ignore it, the letters become more serious and can often have legal and costly consequences if they are continuously ignored or contested. This kind of letter is not an “official” letter of violation.

Violation 1

This type of letter follows the Indiana HOA laws for Violation Letters and states the Date, the Time, and a Picture of the violation as well as an excerpt from the CCR’s so that you know exactly what rule has been violated. These letters, by law, have a (10) day turnaround time. This gives you (10) days to fix the issue, or request a meeting with the board to discuss your violation.

Violation 2

This type of letter also follows the Indiana HOA laws for Violation Letters and states the Date, the Time, and a Picture of the violation as well as an excerpt from the CCR’s so that you know exactly what rule has been violated. While these letters also have the (10) day turnaround time, after that (10) days, the board has the right to take you to court. If you receive one of these letters, it’s best to take it seriously.

Violations FAQs

What is a violation?

A violation is an observed or reported condition on a homeowner’s property, which does not comply with the community’s Declaration of Covenants, Conditions and Restrictions (CC&R’s). The CC&R’s are available on your community’s website by logging into your homeowner account. Select the ‘Documents’ link under the ‘Community Info’ category at the top of the webpage.

What is a courtesy notice?

A courtesy notice is a friendly reminder to address the property maintenance concern that may have been identified during the property inspection by the Your HOA Standards Team. The goal is to gain compliance and help to maintain the overall look and feel of the community. No fines or enforcement is associated with the notice.

Why did I receive a violation letter?

If you received a violation letter, it is because your home or property is in violation of the DCCRs (Declaration of Covenants, Conditions, and Restrictions) and/or the Bylaws of the association. Violations are generated following the regulations set by the Association, and letters are issued whenever the management company observes a violation.

Please act quickly to come into compliance after getting a letter. Many associations have fines for lingering compliance violations.

When will the violation be closed on my account?

Unless the letter addresses a daily fine, there is no need to call us once you have become in compliance after receiving a violation, we will notate it on our next visit to the property and remove the violation from the account if corrected.

How do I Dispute a Violation?

If you have fixed the violation after receiving only a courtesy notice, then there is no need to dispute the violation. To dispute a violation you can contact Your HOA and a member of our Homeowner Services team will contact you. You can also chat with a representative on our website through our chat feature.

What does force(d) maintenance mean?

Force(d) maintenance is an action taken by the Homeowners Association on violations that have met the final stages and all notices have been exhausted per the Governing Documents of the community. When an enforcement is executed, a general contractor will go to the property and cure the violation. The cost to hire the general contractor to cure the violation will be billed to your account.

If I receive a violation letter, what do I need to do?

Take action and correct the violation or if you are unable to cure the violation in the time allotted, you might be able to request additional time to cure the violation. The goal in sending violation letters/notice is to gain compliance and help maintain or improve the overall look and feel of the community. Every owner should share this common goal and support the efforts to maintain property values by maintaining their properties.

What if I am unable to cure the violation in the time allotted?

Most communities will allow you to request an extension of time to come into compliance. To make a request access your online account and locate the violation option under the “For Homeowners” tab. Locate the violation and use the Add Comment option to leave a note asking for an extension.

* Please provide the specific date you will be in compliance. If any additional information is needed, or the date requested is deemed unreasonable

How do I view my violation photo and letter on my account?

To see the status of a violation, view a photo of a courtesy notice or violation letter, log into your homeowners account by entering your email address and password. Select the ‘Violations’ link.

Who Looks for Violations?

Properties are inspected monthly or twice a month (may vary per community) by Your HOA to enforce the Declaration of Covenants, Conditions and Restrictions (CC&R’s).

Still Have Questions?

Tell us about your courtesy letter