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HOA Management Services
What we do.
We specialize in providing comprehensive HOA management services designed to enhance the quality of life within your community.
Full Service Management
We offer comprehensive full management services tailored to meet the unique needs of your HOA.
Our team offers comprehensive financial management and reporting for each association, ensuring prompt invoicing and collection of homeowner assessments. We handle accounts payable invoices swiftly and efficiently to support positive vendor relationships. Transparency is fundamental to our approach, as Board Members have full access to all accounts payable documentation through our online community portal. Your HOA assists the Board in preparing the annual budget, providing accurate and timely income and expense projections. Monthly financial reports are meticulously produced and promptly delivered to all Board Members for review, ensuring accuracy and efficiency.
Our team will prepare for and attend Board meetings, including the community's annual meeting. We ensure that Board Members are equipped to make informed decisions by providing comprehensive agendas with supporting materials. Following each meeting, we promptly deliver complete, accurate minutes to capture key discussions and decisions.
Timely collection of homeowner assessments is crucial for the smooth and efficient operation of any association. Your HOA ensures prompt delivery of assessment bills and adheres to established community delinquency procedures for any outstanding assessments, including collaboration with association legal counsel when required.
Your HOA has cultivated robust relationships with a wide network of local vendors. We actively solicit multiple bids from suitable vendors for community projects, ensuring a comprehensive selection process. Our team collects, analyzes, and presents all bids to the Board for review and vendor selection. If desired, we offer guidance to Board Members throughout the selection process.
Your HOA conducts routine community site inspections to monitor CCR compliance. We utilize advanced technological tools during these inspections to ensure accuracy and timeliness in our actions. Throughout the compliance process, we collaborate with homeowners to foster community harmony and uphold strong property values. In cases requiring escalation, Your HOA works with association legal counsel to address compliance matters effectively.
Your HOA has implemented a thorough architectural review process to ensure all applications are complete before submission to the Board for review and approval. We manage all communications with homeowners throughout and after the architectural review process, including notification of approval, conditional approval, or denial of submitted applications. Your HOA maintains electronic records of all improvement applications for individual lots and the entire community.
Your HOA has established strong relationships with a diverse network of local vendors. We collaborate with the Board to align the community with vendors who offer excellent service at competitive rates within the budget. Our team maintains a comprehensive work order system for both routine and emergency maintenance needs, ensuring all tasks are satisfactorily completed before payment is processed.
We also oversee vendor compliance, ensuring the submission of necessary records such as tax information, liability insurance details, workers' compensation coverage, and generating 1099 forms as required. Your HOA provides diligent oversight and management of all projects, ensuring that work within the community adheres to approved specifications.
Your HOA collaborates with qualified professionals for matters requiring specialized expertise beyond routine management duties. We engage with attorneys, insurance agents, accounting firms, and other relevant service providers as needed to address specific community needs.
Your HOA maintains exceptional record-keeping practices. We keep hard copies of relevant documents for several years and retain electronic files for the duration of our partnership with the community. Each community benefits from our online portals, granting homeowners and Board Members access to important documents, budgets, meeting minutes, and other association communications.
To ensure the security and integrity of association records, Your HOA utilizes a secure, cloud-based server with redundant backups. This approach safeguards the records against unauthorized access and data loss.
Every community served by Your HOA gains access to a dedicated website and online portal, ensuring unprecedented transparency for board members and residents alike. Our portal enables convenient online access to account balances, community documents, communications, and additional resources.
Residents benefit from on-the-go access to their association account, allowing them to manage amenity reservations, view account balances, address compliance issues, submit architectural review requests, make payments, and more—all through our intuitive online platform.
Financial Only Management
We offer specialized financial-only management services to ensure your association's financial health.
Our team offers comprehensive financial management and reporting for each association, ensuring prompt invoicing and collection of homeowner assessments. We handle accounts payable invoices swiftly and efficiently to support positive vendor relationships. Transparency is fundamental to our approach, as Board Members have full access to all accounts payable documentation through our online community portal. Your HOA assists the Board in preparing the annual budget, providing accurate and timely income and expense projections. Monthly financial reports are meticulously produced and promptly delivered to all Board Members for review, ensuring accuracy and efficiency.
Timely collection of homeowner assessments is crucial for the smooth and efficient operation of any association. Your HOA ensures prompt delivery of assessment bills and adheres to established community delinquency procedures for any outstanding assessments, including collaboration with association legal counsel when required.
Your HOA collaborates with qualified professionals for matters requiring specialized expertise beyond routine management duties. We engage with attorneys, insurance agents, accounting firms, and other relevant service providers as needed to address specific community needs.
Your HOA maintains exceptional record-keeping practices. We keep hard copies of relevant documents for several years and retain electronic files for the duration of our partnership with the community. Each community benefits from our online portals, granting homeowners and Board Members access to important documents, budgets, meeting minutes, and other association communications.
To ensure the security and integrity of association records, Your HOA utilizes a secure, cloud-based server with redundant backups. This approach safeguards the records against unauthorized access and data loss.
Every community served by Your HOA gains access to a dedicated website and online portal, ensuring unprecedented transparency for board members and residents alike. Our portal enables convenient online access to account balances, community documents, communications, and additional resources.
Residents benefit from on-the-go access to their association account, allowing them to manage amenity reservations, view account balances, address compliance issues, submit architectural review requests, make payments, and more—all through our intuitive online platform.
Association Board and Annual Meetings:
Meeting support, including preparation and facilitation, is not covered under this service.
Vendor Management:
Tasks such as identifying vendors, negotiating contracts, and ensuring vendors deliver as per agreements are not covered under this service.
CCR Inspection and Enforcement:
Scheduling inspections, ensuring compliance, and addressing any violations discovered are not covered under this service.
Architectural Processing:
Detailed reviews and approvals of property modifications are not included under this service.
Virtual Management
Join us in embracing the future of HOA management - where technology meets community excellence.
We understand that every HOA community is unique, which is why we customize our virtual management services to meet the specific needs and preferences of each association. Whether it's handling financial management or community communications, our platform is designed to adapt and scale according to the requirements of your community.
Our intuitive online portal serves as the centralized hub for HOA members and board directors to access important information and perform essential tasks with ease. From securely paying dues and submitting online requests to accessing community documents and event calendars, our user-friendly portal ensures convenience and transparency for all stakeholders.
Say goodbye to logistical challenges and scheduling conflicts with our virtual board meeting capabilities. Conduct productive and efficient meetings from anywhere using virtual conferencing tools, enabling broader participation and collaboration among board members without the need for everyone to be physically present.
Clear and effective communication is vital for HOA communities. Through our virtual management platform, we facilitate seamless communication channels, including email updates and announcements, ensuring that residents stay informed about important developments and events.
Our virtual HOA management services are not only cost-effective but also environmentally friendly. By reducing paperwork and administrative overhead, we help HOAs optimize resources and minimize their environmental footprint—a win-win for communities and the planet.
Our team of HOA management experts is dedicated to providing responsive support and expert guidance to HOA boards and residents. Whether you have questions about compliance, financial planning, or community initiatives, we are here to assist you every step of the way.
Developer Services
We collaborate with developers to ensure efficient management and a seamless handover to homeowners.
Pre-development consulting for HOA management involves strategic guidance and support provided to developers and property owners during the early stages of a community's development. This service aims to ensure that the future homeowners association (HOA) is set up for success from the outset.
Our pre-development consulting services encompass various aspects, including:
- Governing Document Preparation: Assisting in the creation and refinement of governing documents such as CC&Rs (Covenants, Conditions, and Restrictions) and bylaws that will govern the community.
- Community Planning: Collaborating with developers to plan community amenities, infrastructure, and common areas that align with the HOA's future responsibilities and budget.
- Budgeting and Reserve Planning: Establishing realistic budgets and reserve funds to support ongoing maintenance, repairs, and future community needs.
- Vendor Selection: Offering guidance on selecting reputable vendors and contractors for ongoing services and maintenance within the community.
- Compliance and Regulatory Guidance: Ensuring that the development complies with local regulations, zoning laws, and HOA requirements.
- Board Training and Education: Providing education and training sessions for future board members on their roles, responsibilities, and best practices for effective governance.
Our goal is to lay a strong foundation for the HOA's management and operations, promoting community harmony, property value preservation, and a positive living experience for future residents. By engaging in pre-development consulting, developers and property owners can anticipate and address key HOA management considerations early in the planning stages, leading to a well-organized and successful community."
Forward planning" in HOA management involves proactive and strategic preparation for the future needs and challenges of a homeowners association (HOA). It focuses on anticipating and addressing key issues to ensure the long-term success and sustainability of the community.
Our approach to forward planning includes:
- Financial Forecasting: Developing long-term financial plans that consider ongoing maintenance, repairs, and reserve fund requirements. This involves analyzing current financial health, projecting future expenses, and implementing strategies to ensure fiscal stability.
- Reserve Studies: Conducting regular reserve studies to assess the condition of community assets and infrastructure, estimating future repair or replacement costs, and establishing funding plans to meet these needs.
- Community Enhancement Projects: Identifying and prioritizing community enhancement projects that improve amenities, increase property values, and enhance residents' quality of life.
- Compliance and Governance: Staying informed about changing regulations, legal requirements, and industry best practices to ensure the HOA remains compliant and effectively governed.
- Vendor and Contractor Management: Maintaining relationships with reputable vendors and contractors, negotiating contracts, and ensuring quality services at reasonable costs.
- Technology Integration: Embracing technological advancements to streamline operations, enhance communication, and improve transparency within the community.
By implementing forward planning strategies, HOA management can mitigate risks, optimize resources, and foster a thriving and harmonious community environment. Our commitment is to empower HOAs with the tools and strategies necessary to navigate future challenges and achieve long-term success.
Enhance your company's reputation by facilitating a seamless transition to homeowner control. We recognize the challenges homeowners face during this process, which is why we offer unwavering support every step of the way. From ensuring all requirements are met and forms are completed to preventing oversights, our goal is to provide a gratifying HOA experience for your buyers, akin to the satisfaction of moving in.
Our mission is to assist developers in establishing well-organized, sustainable, and desirable communities that thrive under HOA management. With our expert guidance and proactive planning, we help lay the foundation for successful HOA operations and deliver positive homeowner experiences.
Empower residents in your developments with essential knowledge to safeguard their property values and deepen their community engagement. Alongside offering day-to-day administrative support to the association, our property managers leverage innovative industry practices to provide valuable insights and strategies for homeowners and board members alike.
Transition Services
We have a long history in assuming management responsibilities for communities previously managed by others.
During an HOA management transition, it's crucial to keep the board informed every step of the way. Our team ensures transparent and proactive communication, providing regular updates on transition progress, timelines, and key milestones. We collaborate closely with board members to address any concerns and facilitate a smooth handover of responsibilities.
Our goal is to keep the board informed and confident throughout the transition process, ensuring continuity and effective management for the community.
During an HOA management transition, keeping homeowners informed is paramount to fostering trust and transparency. Our team prioritizes clear and frequent communication with homeowners, providing updates on the transition process, anticipated changes, and how it will impact them. We ensure that homeowners are aware of any new procedures, contact information, or online portals to access important documents and resources.
By proactively engaging with homeowners and addressing their concerns during this transition period, we aim to cultivate a sense of assurance and involvement within the community. Our goal is to keep homeowners informed and empowered throughout the HOA management transition, promoting a smooth and positive experience for all residents.
During an HOA management transition, it's crucial to notify vendors promptly and efficiently to ensure continuity of services and maintain positive relationships. Our team takes proactive steps to inform vendors about the transition, providing them with updated contact information and any necessary documentation.
We communicate clearly with vendors regarding ongoing projects, payment procedures, and expectations during the transition period. By keeping vendors informed and involved in the process, we aim to minimize disruptions and uphold service quality for the benefit of the community.
Our commitment is to facilitate a seamless transition for vendors, ensuring they have the support and information needed to continue providing essential services to the HOA. Effective communication with vendors is key to achieving a successful management transition and maintaining strong partnerships within the community.
During an HOA management transition, conducting a thorough review of association records is essential for ensuring accuracy, compliance, and continuity of operations. Our team diligently reviews all relevant association records, including financial statements, meeting minutes, governing documents, vendor contracts, and maintenance logs.
By meticulously examining these records, we gain a comprehensive understanding of the association's history, obligations, and ongoing commitments. This review enables us to identify any outstanding issues, discrepancies, or areas needing attention, ensuring a smooth transition and effective management moving forward.
Our goal is to uphold transparency and accountability by ensuring that all association records are accurately documented, organized, and accessible to the new management team and board members. This meticulous review process is integral to maintaining operational efficiency and supporting the long-term success of the HOA.
Being ready to start on time is crucial during an HOA management transition to ensure a seamless handover of responsibilities and minimize disruptions to community operations. Our team meticulously plans and prepares well in advance to hit the ground running on day one of the transition.
We conduct thorough assessments of existing processes, procedures, and documentation to identify areas for improvement and ensure a smooth transition. By proactively addressing any potential challenges or issues ahead of time, we can streamline the transition process and be fully prepared to assume management responsibilities on schedule.
Our commitment to readiness includes comprehensive training for staff, setting up necessary systems and tools, and establishing clear communication channels with board members, homeowners, and vendors. This proactive approach enables us to provide continuity of service and support from the outset, ensuring a successful start to our partnership with the HOA.
We understand the importance of being ready to start on time during an HOA management transition, and we prioritize thorough preparation and proactive planning to deliver exceptional service and value to the community from day one.
Many HOA management contracts are nearing expiration or renewal. Don’t miss the opportunity to consider management changes that may be needed! Request a copy of your management contract and conduct a thorough review with your Board of Directors to explore options for terminating the agreement if desired.
Evaluate the length of the contract carefully. Determine the duration—whether it's one, two, or three years—and whether it automatically renews (often referred to as “evergreen”). Understand the renewal periods and terms.
If your HOA wishes to terminate the contract, understand the notice requirements. Determine whether 30 days, 60 days, or 90 days' notice is required and whether the notice must be given before the effective date of termination. Be aware of how the notice should be delivered—whether by regular mail or certified mail.
Additionally, identify any potential termination penalties. Determine if there are fees or costs associated with early termination of the contract.
Understanding the specific terms of your HOA management contract empowers board members to make informed decisions for the association. Consult with our team or an HOA attorney for further guidance on reviewing and understanding your contract.
